Customer Service Representative

Company Name:
Animal Health International
Twin Falls, ID
Employment Type:
Full Time
Animal Health International is looking for a Full-Time Customer Service Representative to join our team in Twin Falls, ID.
Responsibilities and essential job functions include but are not limited to the following:
Transact all business in accordance to Animal Health International Inc.'s business code of ethics and conduct.
Accurately process customer transactions such as orders, returns, quotes, etc.
Maintain a current knowledge of company products, policies and procedures
Handle incoming class, order entry, field customer service problems, etc.
Promote teamwork and a positive attitude
Responsible for communicating any pertinent information received from customers to the OSR
Maintain a good, workable file of reference material
Setup and maintain customer files
Knowledge, Skill and Ability:
Good verbal and written communication skills
Good interpersonal skills
Good planner with strong organization skills
Able to exhibit enthusiasm and positivity
Able to develop and maintain an attitude of cooperation with others
Good keyboard and 10-key skills
Computer skills, including MS Office
Able to be professional at all times
Education or Formal Training:
High School Diploma required
Clerical experience preferred
Computer experience preferred
Previous phone experience preferred
EEO/AA/M/F/D/V Employer
Location: Twin Falls, ID
Employment Type: Full Time

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