Sales Associate Customer Service & Call Center - Twin Falls, ID at Geebo

Sales Associate

Company Name:
Seastrom Manufacturing Co
Position Type:
Full-time
SUMMARY
This position provides service and product sales to new and existing customers of Seastrom Manufacturing Company, Inc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Represent Seastrom Mfg. in the telephone sales of custom and standard catalog parts. Handle in-bound inquiries for existing orders and price and delivery of Seastrom products and customer inquiries.
Recommend other products and offerings to customers (i.e. cross-selling).
Accurately document all sales and assist in data entry.
Offer problem solving and follow up with internal and external customers.
Consistently demonstrate excellent customer service skills.
Use eloquence, and tact in verbal and written communication, in an efficient and timely manner.
Professional temperament and behavior is expected with customers and co-workers.
Attention to detail and accuracy are required.
Basic computer skills necessary, including Microsoft Word Outlook and Excel Programs.
Type a minimum of 40 adjusted words per minute, also demonstrate 10-key proficiency.
Ability to write in the English language to properly complete forms, correspondence and logs; and speak English language using proper grammar and clear diction.
Read and manage reports.
Work in a safe and professional manner, keep a clean work area, and wear proper protective equipment.
Cooperation with supervisor and co-workers, willing to work as a team.
Show by example: temperament, professionalism, and teamwork.
Timely arrival and regular attendance at work.
Willing to work overtime.
Willing to work any shift.
Other duties may be assigned.
Requirements:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.


TECHNICAL SKILLS
None required

EDUCATION and/or EXPERIENCE
or equivalent combination of education and experience, preferably with prior sales/telemarketing experience.

LANGUAGE SKILLS
The ability to read, write and speak the English language with comprehension skills sufficient to understand safety standards and job performance expectations.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to interpret instructions which may be furnished in written, oral, diagram or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS
None required.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, talk and hear. The employee may be required to walk and stoop, kneel, crouch, handle, grab, and reach with hands and arms. The employee is occasionally required to lift and/or move 10 pounds and may rarely lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.

WORK ENVIRONMENT
While performing the duties of this job the employee is not regularly exposed to adverse conditions.
The noise level in the environment is quiet.
Company Description:
Seastrom is a true story of the American Dream. Seastrom was founded in Glendale, California in 1928 by Wensil Seastrom in his garage. The company resided in Glendale in several locations until 1994, when it moved to Twin Falls, Idaho. Still family owned today, Seastrom's state-of-the-art 100,000 square foot facility houses the premier stocking manufacturer of precision fasteners.
Seastrom stocks over 44,000 part numbers of a wide variety of fasteners, including flat round washers, spring clips, spacers, shoulder washers, lock washers, clamps, brackets, expansion plugs and much more. We also manufacture and supply Hiram Jones pins, terminals & connectors.
Aside from our huge inventory of stocked parts, Seastrom can modify any of our standard part numbers to meet your applications reducing the cost of tooling.
If our standards or a modification doesn't work, Seastrom engineers will work with you to design the best and most economical part for your application. Seastrom Manufacturing is a full service manufacturer. With Seastrom, we not only make quality parts, we help make quality products.Estimated Salary: $20 to $28 per hour based on qualifications.

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